FX Wallet Inc. ("FX Wallet," "we," "us," or "our") uses cookies and similar tracking technologies on our website and platform (collectively, the "Services"). This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
This policy should be read alongside our Privacy Policy, which provides further details on how we handle your personal information.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website operators.
Cookies can be "persistent" (remaining on your device until they expire or are deleted) or "session" cookies (deleted when you close your browser). They can be set by the website you are visiting ("first-party cookies") or by third parties whose services are embedded in the website ("third-party cookies").
2. How We Use Cookies
We use the following categories of cookies:
| Category | Purpose | Required |
|---|---|---|
| Strictly Necessary | Essential for the website to function. These enable core features like secure login, session management, and fraud prevention. The Services cannot operate without them. | Yes |
| Functional | Remember your preferences and settings (e.g., language, currency display, theme) to provide a personalized experience. | No |
| Analytics | Help us understand how visitors interact with our website by collecting anonymous usage data. We use this information to improve our Services. | No |
| Marketing | Used to deliver relevant advertisements and track the effectiveness of marketing campaigns. We currently do not use marketing cookies but may in the future. | No |
3. Specific Cookies We Use
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| fx_session | Necessary | Session | Maintains your authenticated session |
| fx_csrf | Necessary | Session | Cross-site request forgery protection |
| fx_preferences | Functional | 1 year | Stores your display and currency preferences |
| fx_consent | Necessary | 1 year | Records your cookie consent choices |
| _fx_analytics | Analytics | 2 years | Anonymous usage analytics to improve the platform |
4. Third-Party Cookies
Some cookies on our website are placed by third-party service providers that we use to deliver certain features. These may include:
- Analytics Providers: We may use privacy-focused analytics services to understand website usage patterns. These services collect anonymized data and do not track you across other websites.
- Security Providers: Fraud detection and bot prevention services may set cookies to protect our platform and your account.
- Content Delivery Networks: CDN providers may set cookies to optimize content delivery and performance.
We do not allow third-party advertising networks to place cookies on our website.
5. Similar Technologies
In addition to cookies, we may use the following technologies:
- Local Storage: Used to store non-sensitive preferences and UI state on your device for a faster experience.
- Pixel Tags / Web Beacons: Small transparent images used in emails or on web pages to track whether content has been viewed or a link has been clicked.
- Fingerprinting: We do not use browser fingerprinting techniques to track users.
6. Managing Your Cookie Preferences
You have several options for managing cookies:
- Browser Settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking all cookies may impair the functionality of our Services.
- Our Cookie Banner: When you first visit our website, you can choose which categories of cookies to accept through our cookie consent banner.
- Opt-Out Links: For third-party analytics cookies, you can use the opt-out mechanisms provided by the respective service providers.
Please note that strictly necessary cookies cannot be disabled, as they are essential for the basic operation of our Services, including security features that protect your account and transactions.
7. "Do Not Track" Signals
Some browsers offer a "Do Not Track" (DNT) setting. We currently honour DNT signals by disabling non-essential analytics cookies when a DNT signal is detected. However, there is no universally accepted standard for how DNT signals should be interpreted, and this behaviour may change.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our practices, or applicable law. We will notify you of material changes by updating the "Effective" date at the top of this page and, where appropriate, through our cookie consent banner.
9. Contact Us
For questions about this Cookie Policy, please contact:
FX Wallet Inc. — Privacy Officer
2300 Yonge St, Suite 1600
Toronto, ON M4P 1E4, Canada
Email: [email protected]